Privacy Policy

Home / Online Store / Privacy Policy
1. Introduction

Smart & Sustainable Technologies LLC (“SST”, “we”, “our” or “us”) respects the privacy of all visitors and customers using our website www.smartstechnologies.com (the “Website”). This Privacy & Cookie Policy explains how we collect, use, and protect your personal information in compliance with UAE and international data protection standards.

2. What Information We Collect

We may collect the following personal data when you interact with our Website or services:

  • Name, billing & delivery address
  • Email address and phone number
  • Payment details (processed securely)
  • Login details (if you create an account)
  • IP address, device and browser information
  • Cookie identifiers
  • Customer service queries and order-related communications
3. Why We Use Your Information

We only use your personal data for clear and legitimate purposes, including:

  • Processing, confirming, and delivering your orders.
  • Keeping you updated on order status and delivery.
  • Responding to your product or service inquiries.
  • Personalizing your browsing experience and recommending products.
  • Managing promotional campaigns, offers, and loyalty rewards.
  • Sending newsletters (only with your consent).
  • Improving our Website’s design, content, and security.
  • Training and monitoring our customer service for quality assurance.

We will not use your information for unrelated purposes without your explicit consent.

4. Security of Your Information

We adopt strong technical and organizational measures to protect your personal data, including:

  • SSL certificates for secure communication
  • Restricted internal access to sensitive information
  • Regular security checks and system monitoring
  • Use of trusted third-party payment processors
5. Sharing of Data

We do not sell or rent personal data to third parties. However, we may share limited information with trusted partners for:

  • Order processing and delivery (e.g., logistics providers)
  • Secure payment processing
  • Website analytics and functionality (with anonymized data)

If required by law, we may disclose information to regulatory authorities.

6. Storage Duration

We retain your personal data only as long as necessary to fulfill the purposes described above or as legally required. Once no longer needed, your data will be securely deleted.

7. Cookies Policy

Cookies are small files placed on your device when you visit our Website. These help us improve your user experience and optimize performance.

Types of cookies we may use:

  • Essential cookies: Required for website functionality (shopping cart, checkout).
  • Analytical cookies: Track visitor behavior to help us improve our Website.
  • Preference cookies: Store your preferences for a smoother experience.
  • Marketing cookies: Show relevant promotions (only if you consent).

You can control cookie settings in your browser. Please note, disabling cookies may limit Website features.

8. Social Media Integration

Our Website may include sharing features for Facebook, Instagram, WhatsApp, or LinkedIn. These platforms may set cookies or collect data when you interact with their plugins.

9. Your Rights

As a user, you have the right to:

  • Access the personal data we hold about you.
  • Request correction or updates to your details.
  • Request deletion of your data (where legally applicable).
  • Withdraw consent for marketing at any time.

To exercise these rights, please contact us.

10. Contact Information

For questions about this Privacy & Cookie Policy:

Smart & Sustainable Technologies LLC
Office No: 101-64, Galadari Building 16, 1st Floor, Me’aisem First Street, IMPZ, Dubai, UAE

Email: info@smartstechnologies.com
Phone: +971501084733